1. Who We Are
Our website address is: https://bienforme.com.
BienForme is an online platform dedicated to beauty and personal care products, managed by our team based in Morocco.
2. Personal Data We Collect
We collect certain information when you interact with our website, including:
- Your contact details (name, email address, shipping and billing address) when placing an order.
- Account information (username, encrypted password).
- Technical data (IP address, browser type, device information) for security and analytics purposes.
3. How We Use Your Data
Your information is used to:
- Process and deliver your orders.
- Inform you about your order status.
- Manage your customer account and preferences.
- Improve our services and ensure website security.
4. Cookies
We use cookies to enhance your browsing experience and analyze site traffic.
You can choose to disable cookies in your browser settings, but some site features may not function properly.
5. Sharing Your Data
We never sell your personal data.
We may share limited information with trusted partners such as:
- Payment processors,
- Shipping and logistics providers,
- Web hosting and technical support services.
This sharing only occurs to fulfill your order or improve our services.
6. Data Retention
Order data is stored for 5 years in compliance with legal requirements.
Inactive accounts may be deleted after 24 months of inactivity.
7. Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Object to data processing.
- Request data portability.
To exercise your rights, contact us at contact@bienforme.com.
8. Data Security
We use appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
9. Contact
For any questions regarding this Privacy Policy, please contact us at:
📧 contact@bienforme.com
